We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
Returns (if applicable)
We accept return of products. Customers have the right to apply for a return within 30 days after the receipt of the product.
If you receive your product from us with defective or wrong, please hold the product and all packaging. With your cooperation and photo of your package and item(s) we will investigate, offer a solution and ship out any replacements needed.We pay for shipping.
Customer is responsible for associated shipping costs unless products are defective or wrong if you want to exchange the products.
To be eligible for a return&Exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Customers will only be charged once at most for shipping costs (this includes returns); No-restocking fee to be charged to the consumers for the return of a product.
Return Address: 9th Floor, Jinlanwan Office Building,Weiwen Roadban jie he jie dao,Xuchang, Henan, China 461000